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OP & SS

New CUNA Operations Sales & Service Council White Paper Explores Journey Mapping

06.28.2016

The CUNA Operations Sales & Service Council has published a new white paper, "Journey Mapping: Paths to Exceptional Member Experiences."

TECH

Net Neutrality Stands Firm in the U.S.

06.27.2016

Net neutrality won a major victory in the United States yesterday as the U.S. Circuit Court of Appeals for the District of Columbia in a 2-1 vote upheld the Federal Communications Commission’s decision to categorize Internet access as a public utility.

OP & SS

“We Really Don’t Care about Revenue”

06.27.2016

I don’t know any successful business leader (in either the for-profit or not-for-profit world) that has ever said, “We really don’t care about revenue!”

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