2018 CUNA HR & Organizational Development Council Conference
SPEAKER BIOGRAPHICAL SKETCHES
OPENING KEYNOTE – Making a Difference
Steve Gilliand, Hall of Fame Speaker and Author
In addition to his brilliant speaking career, Steve is a prolific, accomplished author, evidenced by four of his books—Enjoy The Ride, Making a Difference, Hide Your Goat and Detour—perennially making the publisher’s bestseller list and his being named Author of the Year. His thought-provoking writing style makes his articles a favorite with nationally prominent magazines. He influences the lives of millions through his presentations, books, CDs and DVDs. An extensive array of these products has been utilized by small businesses, Fortune 500 companies, U.S. and Canadian government agencies, churches, school districts and nonprofit organizations. Speaking the language of active business leaders, his books and CDs identify practical lessons that grow people and their businesses.
Steve built a multimillion-dollar company from the ground up on the same philosophy he expounds to his audiences. If you continually learn more about your company, your industry, your customer and yourself, you will always be a leader. You will be purpose-driven rather than process-driven, and you will make a difference. His motto is straightforward: “If you take care of people, the business will follow.” He has been recognized by Who’s Who for Speakers and Business Professionals, and The Pittsburgh Business Times named his company one of the fastest growing privately held companies in the region.
CLOSING KEYNOTE –The Pancake Principle
Patrick Henry, Author and Keynote Speaker
Henry often says “we learn best when we are being entertained”, which is why Patrick’s audiences can look forward to humor, guitar playing, and original songs during his presentation “Becoming Remember-able”. Many of the concepts you will hear can be found in his book “The Pancake Principle: Seventeen Sticky Ways To Make Your Customers FLIP For You” which can be found on Amazon.com.
Parker Albin, Talent Development Trainer
Numerica CU, Spokane Valley, WA
Scott Albraccio, Sales Specialist Manager
CUNA Mutual Group, Madison, WI
Albraccio officially joined CUNA Mutual Group in 2000 when CUNA Mutual Group purchased League Insurance Agency, which was a wholly-owned subsidiary of the Connecticut Credit Union League. From 1989 to 2000, Scott served as vice president of Marketing for League Insurance Agency.
John Best, CEO
Best Innovation Group, Tampa, FL
Kate Bischoff, Employment Attorney/HR Consultant
Thrive Law & Consulting LLC, Minneapolis, MN
David Gobeo, Attorney
Harrison & Ford LLC, West Palm Beach, FL
Michelle Grabicki, VP, Corporate Culture
Numerica CU, Spokane Valley, WA
Pamela Green, President/CEO
Pamela J. Green Solutions & HRCCI, Washington, DC
Jen Groover, Author, International Speaker and Serial Entrepreneur
Groover Media, Philadelphia, PA
Ronaldo Hardy, Founder/CEO
DiverCity Solutions, Gardendale, AL
Ronaldo specializes in building strong brands and cultures, strategic planning, creating innovative work environments, energizing millennials, and workplace diversity. His passion for helping organizations to have the uncomfortable conversations on race have made him a highly sought-after voice in multiple industries. His personal mission statement is to help others to discover and become the best version of themselves. His passion, experience, and ability to connect with others will help your organization to move forward.
J. Steve Heinen, PhD, President
Steve Heinen & Associates, University Park, FL
Steve has a Bachelor’s degree in Psychology from Xavier University in Ohio. He also holds Master’s and Doctoral degrees in Organizational Psychology from Michigan State University. Steve has published articles on talent management, succession planning, and performance ownership.
Chary Krout, SVP, Human Resources
First Tech FCU, Beaverton, OR
Monique Little, Chief People and Administrative Officer
First Tech FCU, Beaverton, OR
Christine Noffz, PCC, Women's Leadership Coach
Christine Noffz Coaching and Consulting, San Luis Obispo, CA
Prior to transitioning to a full-time leadership coach, Christine spent 30-years in banking; 24 of those years in an operational leadership role within a credit union. She was responsible for hiring, evaluating, coaching, and mentoring branch leadership for long-term and short term strategic success and succession planning. She collaborated with and built effective relationships with the Lending, IT, Marketing, and HR teams, and was a key strategic partner with the C-Suite and Board for the growth and direction of the credit union.
Christine has a bachelor of science degree in business with a specialization in leadership and she holds an advanced certificate in leadership and organizational development. She obtained her coaching certification from the highly-regarded Hudson Institute of Coaching and is a Learning in Action© Certified Emotional Intelligence practitioner, MBTI and the Center for Creative Leadership Keys® & Skillscope® 360 Degree Facilitator.
Shawn Rhodes, International Expert in Change Management and Performance
Shoshin Consulting, Temple Terrace, FL
Amy Hirsh Robinson, Principal
Interchange Group, Los Angeles, CA
Jo Ann Romero, President
StrategyWorks, Inc., Albuquerque, NM
Jeffrey Russell, Co-Director
Russell Consulting, Inc., Madison, WI
Jeff is a frequent presenter at local, national, and international conferences. Recent presentations include the International Association for Talent Development Conferences; Jamaica Employers Federation Conventions; Wisconsin Society for Human Resource Management’s Annual Conferences; Florida SHRM State Conference, and Project Management Institute’s Professional Development Days in Minnesota.
Mike Schenk, VP Research and Policy Analysis
Credit Union National Association, Madison, WI
Mike serves on the board of Summit Credit Union in Madison, Wisconsin – a $3 billion financial cooperative with over 160,000 members. He serves as Board Vice Chair and also is Vice Chair of the credit union’s Asset-Liability Management Committee and Chair of its Risk Management/Internal Audit Committee.