Conference Event

CUNA World-Class Service Leadership Institute

05.18.2015 - 05.20.2015 (o & me)

May 18-20, 2015 Phoenix, AZ

Exceed your members’ service expectations.

Go behind the scenes with the leaders in service at CUNA World-Class Service Leadership Institute, offering exclusive insights for taking a credit union service culture from good to world-class. Centered around the exemplary service standards set forth by the Ritz-Carlton, Phoenix staff, this conference invites credit union leaders to do more than just learn the steps toward becoming a leader in service – it allows them to experience a top-tier service culture first-hand.

The specific aim of the institute is to provide credit union management with skills and strategies for redesigning their overall approach to service in ways that will fit the spirit of their credit unions. Attendees will have access to readily-applicable solutions and exclusive advice from the Ritz Carlton staff. Then, during their stay in the hotel, they'll see those same lessons being put into practice and learn what inspires the Ritz team to make every guest interaction into a memorable experience.


More Information  Register

 

March

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
03.04.2015
TECH
 

Technology Excellence Award Winners Roundtable

ROUNDTABLEFree to Council MembersMore Info
 
03.08.2015 03.12.2015
TECH
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
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03.08.2015 03.12.2015
LENDING
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
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03.08.2015 03.12.2015
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
More Info
 
03.08.2015 03.12.2015
M & BD
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
More Info
 
03.08.2015 03.12.2015
HR & OD
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
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03.08.2015 03.12.2015
CFO
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
More Info
 
03.08.2015 03.12.2015
O & ME
 

2015 Governmental Affairs Conference

CONFERENCE$995 ($595 Small Credit Union)Register
More Info
 
03.25.2015
LENDING
 

Bankruptcy Best Practices for Credit Unions

WEBINAR$219 ($169 for Council Members)Register
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