Conference Event

CUNA World-Class Service Leadership Institute

05.18.2015 - 05.20.2015 (o & me)

May 18-20, 2015 Phoenix, AZ

Exceed your members’ service expectations.

Go behind the scenes with the leaders in service at CUNA World-Class Service Leadership Institute, offering exclusive insights for taking a credit union service culture from good to world-class. Centered around the exemplary service standards set forth by the Ritz-Carlton, Phoenix staff, this conference invites credit union leaders to do more than just learn the steps toward becoming a leader in service – it allows them to experience a top-tier service culture first-hand.

The specific aim of the institute is to provide credit union management with skills and strategies for redesigning their overall approach to service in ways that will fit the spirit of their credit unions. Attendees will have access to readily-applicable solutions and exclusive advice from the Ritz Carlton staff. Then, during their stay in the hotel, they'll see those same lessons being put into practice and learn what inspires the Ritz team to make every guest interaction into a memorable experience.


More Information  Register

 

May

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
05.07.2015
M & BD
 

Essential Onboarding and Cross Selling Strategies Webinar

WEBINAR$219 or $169 for Council MembersRegister
More Info
 
05.14.2015
CFO
 

The CFO/Marketer Relationship

ROUNDTABLEFree for Council MembersRegister
 
 
05.14.2015
M & BD
 

The CFO/Marketer Relationship

ROUNDTABLEFree for Council MembersRegister
 
 
05.17.2015 05.20.2015
CFO
 

CUNA CFO Council Conference

CONFERENCEEarly Bird $845 (member) $995 (non-member)Register
More Info
 
05.27.2015
O & ME
 

TILA/RESPA Integrated Disclosures – Time to Review Your Compliance Plan

ROUNDTABLEFree for Council membersRegister
 
 
05.27.2015
LENDING
 

TILA/RESPA Integrated Disclosures – Time to Review Your Compliance Plan

ROUNDTABLEFree for Council membersRegister
 
 
05.28.2015 10.28.2015
LENDING
 

Indirect Lending - The CFPBs View on Auto Dealership Relationships

WEBINAR$219 ($169 for Council Members)Register
More Info
 
05.28.2015
O & ME
 

Is HR One of Your Hats? Or is it your hat alone to wear?

ROUNDTABLEFree for Council MembersRegister
More Info
 
05.28.2015
HR & OD
 

Is HR One of Your Hats? Or is it your hat alone to wear?

ROUNDTABLEFree for Council MembersRegister
More Info