Conference Event

CUNA World-Class Service Leadership Institute

05.18.2015 - 05.20.2015 (o & me)

May 18-20, 2015 Phoenix, AZ

Exceed your members’ service expectations.

Go behind the scenes with the leaders in service at CUNA World-Class Service Leadership Institute, offering exclusive insights for taking a credit union service culture from good to world-class. Centered around the exemplary service standards set forth by the Ritz-Carlton, Phoenix staff, this conference invites credit union leaders to do more than just learn the steps toward becoming a leader in service – it allows them to experience a top-tier service culture first-hand.

The specific aim of the institute is to provide credit union management with skills and strategies for redesigning their overall approach to service in ways that will fit the spirit of their credit unions. Attendees will have access to readily-applicable solutions and exclusive advice from the Ritz Carlton staff. Then, during their stay in the hotel, they'll see those same lessons being put into practice and learn what inspires the Ritz team to make every guest interaction into a memorable experience.


More Information  Register

 

July

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
07.07.2015 07.28.2015
LENDING
 

CUNA Residential Mortgage Lending eSchool

ESCHOOL$1,295Register
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07.12.2015 07.15.2015
CFO
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
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07.12.2015 07.15.2015
HR & OD
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
More Info
 
07.12.2015 07.15.2015
M & BD
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
More Info
 
07.12.2015 07.15.2015
O & ME
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
More Info
 
07.12.2015 07.15.2015
TECH
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
More Info
 
07.12.2015 07.15.2015
LENDING
 

America's Credit Union Conference

CONFERENCEEarly Bird: $1,095 Member/$1,595 Non-Member Regular Rate: $1,195 Member/$1,695 Non-MemberRegister
More Info
 
07.15.2015
HR & OD
 

Employee Onboarding

ROUNDTABLEFree for Council members 
 
07.21.2015
O & ME
 

Operations, Sales & Service Conference Preview

ROUNDTABLEFree for Council Members 
 
07.23.2015
LENDING
 

SBA’s 7(a) Loan Program (Series Part 2)

ROUNDTABLEFree for Council Members 
 
07.29.2015
O & ME
 

A Look Inside the CFPB

ROUNDTABLEFree for Council Members