Conference Event

CUNA World-Class Service Leadership Institute

05.18.2015 - 05.20.2015 (o & me)

May 18-20, 2015 Phoenix, AZ

Exceed your members’ service expectations.

Go behind the scenes with the leaders in service at CUNA World-Class Service Leadership Institute, offering exclusive insights for taking a credit union service culture from good to world-class. Centered around the exemplary service standards set forth by the Ritz-Carlton, Phoenix staff, this conference invites credit union leaders to do more than just learn the steps toward becoming a leader in service – it allows them to experience a top-tier service culture first-hand.

The specific aim of the institute is to provide credit union management with skills and strategies for redesigning their overall approach to service in ways that will fit the spirit of their credit unions. Attendees will have access to readily-applicable solutions and exclusive advice from the Ritz Carlton staff. Then, during their stay in the hotel, they'll see those same lessons being put into practice and learn what inspires the Ritz team to make every guest interaction into a memorable experience.


More Information  Register

 

August

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
08.06.2015
LENDING
 

Surviving in the Compliance Jungle of Collections

WEBINAR$219 ($169 for Council Members)Register
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08.10.2015
LENDING
 

CUNA Lending Compliance School

SCHOOL$1,195 ($1,395 after June 10, 2014) $100 discount for Council membersRegister
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08.10.2015 08.12.2015
FINANCE
 

CUNA Economics & Investments Conference

CONFERENCE$1,195 ($1,395 after June 10)Register
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08.16.2015 08.20.2015
FINANCE
 

CUNA Financial Management School

SCHOOLSee details for Part 1 & 2, and Part 3 pricingRegister
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08.17.2015 08.20.2015
M & BD
 

CUNA FUSE: Branch Operations & Business Development School

SCHOOL$1,395 ($1,595 after June 16, 2015) $100 discount for Council MembersRegister
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08.18.2015
O & ME
 

Life after a Data Breach – People, Processes, and Technology

ROUNDTABLEFree for Council MembersRegister
 
 
08.18.2015
TECH
 

Life after a Data Breach – People, Processes, and Technology

ROUNDTABLEFree for Council MembersRegister
 
 
08.27.2015
LENDING
 

SBA Export Programs: A World of Opportunity (Series Part 3)

ROUNDTABLEFree for Council MembersRegister