Conference Event

CUNA World-Class Service Leadership Institute

05.18.2015 - 05.20.2015 (o & me)

May 18-20, 2015 Phoenix, AZ

Exceed your members’ service expectations.

Go behind the scenes with the leaders in service at CUNA World-Class Service Leadership Institute, offering exclusive insights for taking a credit union service culture from good to world-class. Centered around the exemplary service standards set forth by the Ritz-Carlton, Phoenix staff, this conference invites credit union leaders to do more than just learn the steps toward becoming a leader in service – it allows them to experience a top-tier service culture first-hand.

The specific aim of the institute is to provide credit union management with skills and strategies for redesigning their overall approach to service in ways that will fit the spirit of their credit unions. Attendees will have access to readily-applicable solutions and exclusive advice from the Ritz Carlton staff. Then, during their stay in the hotel, they'll see those same lessons being put into practice and learn what inspires the Ritz team to make every guest interaction into a memorable experience.


More Information  Register

 

September

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
09.01.2015
LENDING
 

TCPA - Robocalls, Texts & the new FCC Ruling

WEBINAR$219, Council members get $50 discountRegister
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09.09.2015
LENDING
 

New Restrictions on Second-Lien Stripping in Bankruptcy

WEBINAR$219, Council members get $50 discountRegister
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09.22.2015
HR & OD
 

2015 HR Council Excellence Award Winners

ROUNDTABLEFree for Council MembersRegister
 
 
09.24.2015
LENDING
 

SBA 504 Loans (Series Part 4)

ROUNDTABLEFree for Council MembersRegister
 
 
09.27.2015 09.30.2015
O & ME
 

CUNA Operations, Sales & Service Council Conference

CONFERENCEEarly bird $845 member/ $995 non-memberRegister
More Info
 
09.27.2015 09.30.2015
TECH
 

CUNA Technology Council Conference

CONFERENCE$845 member/$1095 otherRegister
More Info
 
09.28.2015 10.01.2015
LENDING
 

CUNA Collections & Bankruptcy School

SCHOOL$1,495 ($1,695 after July 27, 2015) $100 discount for Council MembersRegister
More Info