Webinar Event

Go Beyond the No: Coaching Members to Become Loan-Ready in the Future webinar

05.09.2016 - 05.09.2016 (lending)

1:00-2:00 PM CDT Online via Adobe Connect

Credit unions love being solution providers for their members. Sometimes, the best service you can provide as lending professionals is the answer “No.” Join Claudine DiTorrice of As If Productions, as she discusses ways to use financial capability coaching techniques to get your members to YES with future loan requests. 

During this session, you will learn:

  • Saying no gracefully
  • Co-developing action plans toward success
  • Leveraging internal solutions
  • Tapping into external resources

You may also be interested in CUNA Financial Counseling Certification Program (FiCEP)

CUNA Lending CouncilThis event is produced by the CUNA Center for Professional Development and endorsed by the CUNA Lending Council.

Who Should Attend

This webinar is beneficial for Lenders and any member-facing staff wanting to know more about financial capability coaching techniques. Affiliation with CUNA/League is required for attendance.

More Information  



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