The OpSS Oscars: Great Ideas from the Excellence Awards
04.25.2017 - 04.25.2017 (o & me)
1 pm central time Online via Adobe Connect
You may now download the slides or watch the video.
No boring speeches here! Just great ideas and award-winning best practices from your OpSS peers. Hear from past Excellence Award winners on projects ranging from innovation in branch design to customer care, and building a succesful sales culture!
With our experts on the line, now is the time to bring your questions for some good peer to peer discussion.
We also encourage all members to consider what is working at your credit union, and to apply for an award to showcase your team and share your success!
Our Award Winner panelists:
- GECU: Setting a New Standard in Branch Transformation and Member Service
Daniel Vasquez, VP Career & Talent Development and
Mari Munoz, Manager-Branch Sales/Service
- Members Choice Credit Union: Excellence in Service through the Customer Care Chain
David Deborde, Compliance & Risk Manager
- Dupaco: Building a Successful Sales Culture
Tami Rechtenbach, VP Member Services and Training,
plus Jennifer Breitbach and Nancy Tekippe