Roundtable Event

From Manager to Coach: Building a Sustainable Coaching Culture

03.24.2016 - 03.24.2016 (HR & OD)

1 p.m. CST Online via Adobe Connect

Coaching staff and watching them grow is among the most rewarding management experiences. Yet often the daily duties of our frontline managers serve as a detriment to supporting and coaching the staff who rely on them to lead. It's not that managers don't see coaching as an important part of their job, they just think they don’t have time to coach. Without coaching, staff engagement and retention suffers. In this roundtable, you'll hear from credit unions who have created and sustained their coaching culture, resulting in increased lending, improved credit card penetration, and enhanced staff engagement, among other successes.

During this session, you will:

  • Discover how a "Coach the Coaches" model can build long-term sustainability
  • Uncover the strength behind coaching your staff pre- and post-training to ensure behavior change
  • Learn how you can generate excitement for coaching through manager meetings
  • Appreciate how building internal relationships across departments can positively impact your sales success
  • Walk away with a 7 step process to building a stronger coaching culture at your credit union

Speakers:

Tim Hagen, Sales Progress, on behalf of ESL Credit Union, Rochester, NY

Michelle Trekas, Red Canoe Credit Union, Longview, Washington

Rod Snyder, Red Canoe Credit Union, Longview, WA

Tammie Wolf, DORT Federal Credit Union, Flint, MI

 


Register

 

February

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
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02.16.2016
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02.18.2016
TECH
 

NCUA Exam and Cybersecurity Self Assessment Tools

ROUNDTABLEFree for Council membersRegister
 
 
02.18.2016
LENDING
 

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WEBINAR$219, minus $50 Council discountMore Info
 
02.18.2016 02.18.0206
CFO
 

NCUA Exam and Cybersecurity Self Assessment Tools

ROUNDTABLEFree for Council membersRegister
 
 
02.23.2016
LENDING
 

Business Profit & Loss Statements: What a Lender Needs to Know and Ask webinar

WEBINAR$219, Council members get a discountMore Info