Roundtable Event

The OpSS Oscars: Great Ideas from the Excellence Awards

04.25.2017 - 04.25.2017 (o & me)

1 pm central time Online via Adobe Connect

Download the Slides

 

 

No boring speeches here!  Just great ideas and award-winning best practices from your OpSS peers. Hear from past Excellence Award winners on projects ranging from innovation in branch design to customer care, and building a succesful sales culture!

With our experts on the line, now is the time to bring your questions for some good peer to peer discussion.

We also encourage all members to consider what is working at your credit union, and to apply for an award to showcase your team and share your success!

Our Award Winner panelists:

  • GECU: Setting a New Standard in Branch Transformation and Member Service
    Daniel Vasquez, VP Career & Talent Development and
    Mari Munoz, Manager-Branch Sales/Service
  • Members Choice Credit Union: Excellence in Service through the Customer Care Chain
    David Deborde, Compliance & Risk Manager
  • Dupaco: Building a Successful Sales Culture
    Tami Rechtenbach, VP Member Services and Training,
    plus Jennifer Breitbach and Nancy Tekippe

 

September

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
09.12.2016 09.14.2016
O & ME
 

CUNA Sales & Service Culture School

SCHOOL$1,295 ($1,495 after July 8, 2016) Council members get 10% offRegister
More Info
 
09.15.2016
LENDING
 

The Peer-to-Peer Lending Landscape

ROUNDTABLEFree for Council members 
 
09.20.2016
TECH
 

How CUs Are Using Business Intelligence and Data Analytics

ROUNDTABLEFree for Council members 
 
09.25.2016 09.30.2016
O & ME
 

CUNA Regulatory Compliance School

SCHOOL$1,495 ($1,695 after July 29, 2016) Council members get 10% offRegister
More Info