Roundtable Event

Journey Mapping your New Hire Onboarding Experience

12.13.2018 - 12.13.2018 (HR & OD)

1 pm central Online via Adobe Connect

Access the Slides

Written Executive Summary


Every one's got new hires - RIGHT?

What are we doing to ensure our new additions are welcomed and assimilated into our culture?

Join us to learn the exciting process of journey mapping your new hire onboarding to ensure attention is dedicated to creating an experience that fosters engagement, job satisfaction and productivity. The goal is to take the confusion out of new hire orientation and onboarding - with an emphasis on a comprehensive process including on-going and future development, learning and performance expectations.

Jayne will introduce information needed to successfully journey map the new hire experience concentrating on the strategy that is critical to greater retention and integration.

  • Learn how effective new hire onboarding can save you BIG money
  • Walk away with a 365-day onboarding plan outline
  • Acquire 7 key questions to ask when you get back to your credit union to gain momentum

Meet Your Speaker: 

Jayne HitmanJayne Hitman, Performance Strategist, Credit Union National Association

Jayne is a Credit Union Professional with over 30 years of experience in all aspects of Member and Employee Engagement and building effective relationship focused cultures. She is passionate about the Credit Union Movement and focused on providing powerful solutions for service excellence. Jayne has background in managing change, developing high performance teams, aligning corporate culture/values with business practices and facilitating sessions from the boardroom to the classroom.

Jayne consults and collaborates with credit unions in 26 states focused on creating an environment of high engagement that deepens relationships with both employees and members, resulting in sustained positive outcomes.  She has personally trained thousands of individuals, developed hundreds of trainers and coached executives, managers and trainers. Jayne is a past winner of the prestigious “President’s Council” Award for her outstanding service and achievements in working with Credit Unions. 


Live attendance at this session is eligible for 1 SHRM PDC credit

SHRM credit




Cross Council Event Schedule

Date Discipline Title Type Tuition  
O & ME
M & BD

Staff Coaching and Accountability

ROUNDTABLEFree for Council members 

Thomson Reuters Checkpoint Training

ROUNDTABLEFree for Council members 

Journey Mapping your New Hire Onboarding Experience

ROUNDTABLEFree for Council members