School Event
CUNA World-Class Service Leadership School
05.15.2018 - 05.17.2018 (o & me)
May 15-17, 2018 Denver
First-class learning, world-class service
Learning the best service strategies is far easier when you experience them at CUNA World-Class Service Leadership School. While staying at the Ritz-Carlton in Denver for this event, you'll experience the service model of a world-renowned hotel and learn how it operates from behind the scenes.
The two-and-a-half-day schedule has two full days of learning with credit union speaker and author of “Unleash Your Greatness,” Rick Olson, who commits himself to bringing simple solutions to complex problems. His presentations incorporate humor and audience participation in important service topics to help you learn while creating and testing your own service strategy.
The remaining half day will be spent learning the ins and outs of the Ritz-Carlton's service standards and strategies as well as how to apply them to your credit union. You'll return home with the tools you need to lead service at your credit union.
Who Should Attend?
This school is beneficial for credit union operations staff, including VP, senior management and branch managers.
This event is produced by the CUNA Center for Professional Development and endorsed by the CUNA Operations & Member Experience Council.
More Information Register
March
Cross Council Event Schedule
Date | Discipline | Title | Type | Tuition | ||||||
03.06.2018 | TECH | Hiring, Identifying and Developing Talent to Create a Digital Culture | ROUNDTABLE | Free for Council members | ||||||
03.11.2018 03.14.2018 | M & BD | 2018 CUNA Marketing & Business Development Council Conference | CONFERENCE | See Conference Page for Rates | Register More Info | |||||
03.19.2018 03.22.2018 | O & ME | CUNA & ACUIA Internal Audit Certification School | SCHOOL | $1,595 ($1,795 after January 19, 2018) Council members get 10% off | Register More Info | |||||
03.27.2018 | O & ME M & BD | Member Onboarding: Be More than a Good First Date | ROUNDTABLE | Free for Council members | ||||||
03.28.2018 | TECH | Gartner Top 10 Strategic Predictions for 2018 and Beyond | ROUNDTABLE | Free for Council members | Register | |||||
03.29.2018 | LENDING | Risk Based Lending: Part 1 – The 7 Things You Need to Do | ROUNDTABLE | Free for Council members | ||||||
03.29.2018 | HR & OD | Empowering Leaders and Staff | ROUNDTABLE | Free for Council members | ||||||