Nominations Deadline: June 18, 2018
Entry Materials Deadline: July 16, 2018

The CUNA Operations & Member Experience Council’s Professional of the Year Award recognizes and honors the individual who exemplifies excellence in the credit union’s operations and member experience areas. This distinction is reserved exclusively for the credit union operations and member experience elite: who, in all aspects of their chosen profession consistently excel for the benefit of their employer, provide outstanding direction to credit union staff to provide excellent service to their members, are a leader of their credit union culture and an advocate for credit unions in their community.

Winner Recognition

The winner will be announced at the 21st Annual CUNA Operations & Member Experience Council Conference, held September 12-15, 2018 in San Francisco, CA. The winner should plan on attending the conference and will receive the following:

  • The prestigious Professional of the Year award;
  • Recognition in Credit Union Magazine;
  • Complimentary registration to the 2018 Conference.

Details and Nomination Process

Nominations must be received by June 18, 2018.
Entry materials must be received by July 16, 2018.


If you have questions about the entry procedures, please contact CUNA Council Administration at 1-800-356-9655, ext. 4018 or

If you have questions about criteria for the awards, please contact Bill Thomas, Awards Chair and 1st VP Member Operations, United Nations Federal Credit Union, or Adam Kearns, Awards Vice Chair and VP Business Development, Ohio Credit Union League,