Nominations Deadline: July 14, 2017
Entry Materials Deadline: August 14, 2017

The CUNA Operations & Member Experience Council’s Professional of the Year Award recognizes and honors the individual who exemplifies excellence in the credit union’s operations and member experience areas. This distinction is reserved exclusively for the credit union operations and member experience elite: who, in all aspects of their chosen profession consistently excel for the benefit of their employer, provide outstanding direction to credit union staff to provide excellent service to their members, are a leader of their credit union culture and an advocate for credit unions in their community.

Winner Recognition

The winner will be announced at the 20th Annual CUNA Operations & Member Experience Council Conference, held October 1-4, 2017 in Phoenix, AZ. The winner should plan on attending the conference and will receive the following:

  • The prestigious Professional of the Year award;
  • Recognition in Credit Union Magazine;
  • Complimentary registration to the 2017 Conference.

Details and Nomination Process

Nominations must be received by July 14, 2017.
Entry materials must be received by August 14, 2017.


If you have questions about the entry procedures, please contact CUNA Council Administration at 1-800-356-9655, ext. 4018 or

If you have questions about criteria for the awards, please contact Bill Thomas, Awards Chair and 1st VP Member Operations, United Nations Federal Credit Union, or Judy Kinney, Awards Vice Chair and SVP Branch Delivery & Operations, LGE Community Credit Union,