White Paper

Effective Change Management

By Beth Stetenfeld

posted 10.17.2018 (tech)

The CUNA Technology Council has published a new white paper, "Effective Change Management.”

In a rapidly changing and tech-fueled world, change is inevitable. A well-executed change management approach “changes change” for the better. Why is change often so scary within organizations? Is it a fear of the unknown, a lack of communication, or the management of the change that ruffles feathers?

Change management issues and approaches discussed in this white paper include:

  • What change management is (and isn’t), and its core principals,
  • Credit union change management objectives,
  • How enterprise-wide change management goals are different than tech-specific ones, and how they are connected,
  • Specific credit union change management projects, their goals, and results,
  • The importance of understanding and addressing stakeholder concerns early in the process,
  • Methods for defining and measuring change management success, and
  • How personnel must function and interact for change management to be effective.
This resource is only available to members. Please login to download or explore member benefits and join today

 

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