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CUNA Financial Counseling Certification Program (FiCEP) Update eSchool

August 23 - 25, 2022
12 pm PT / 1 pm MT / 2 pm CT / 3 pm ET


CUNA Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.

Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:

  • Help members experiencing financial difficulties
  • Demonstrate the credit union difference
  • Attract new members
  • Grow product and service revenue

This eSchool enables learners to recertify their CCUFC designation. The eSchool includes electronic access to the CUNA 5th Edition FiCEP Update book. Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, resources, etc.). 

This eSchool is endorsed by CUNA Compliance & Risk CouncilCUNA HR & Organizational Development CouncilCUNA Lending CouncilCUNA Marketing & Business Development CouncilCUNA Operations & Memeber Experience Council, and CUNA Technology Council.

Who should attend?

Those that need to recertify CCUFC designation & for credit union staff who work in the financial counseling, collections and loan departments, or any other staff members who are committed to helping members gain control of their financial future.