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CUNA Financial Counseling Certification Program (FiCEP) eSchool

June 8 - August 24, 2022
12 pm PT / 1 pm MT / 2 pm CT / 3 pm ET


CUNA Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.

Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:

  • Help members experiencing financial difficulties
  • Demonstrate the credit union difference
  • Attract new members
  • Grow product and service revenue

This eSchool includes electronic access to the CUNA 5th Edition FiCEP book. Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, resources, practice quizzes, etc.)

To obtain the Certified Credit Union Financial Counselor (CCUFC) designation, one must pass the FiCEP exam.

This eSchool is endorsed by CUNA Compliance & Risk CouncilCUNA HR & Organizational Development CouncilCUNA Lending CouncilCUNA Marketing & Business Development CouncilCUNA Operations & Memeber Experience Council, and CUNA Technology Council.

Who should attend?

This eSchool is beneficial for credit union staff who work in the financial counseling, collections and loan departments, or any staff members committed to helping members gain control of their financial future.