Credit unions pride themselves on being a culture-driven workplace. Understanding and growing your culture is a key strategy to attract and retain the best staff while delivering a top-notch member experience.
Join us on this session as we reach outside our own industry to an expert in luxury hospitality for a unique perspective on culture. Hear tips on how to maintain that high level of customer service through a well trained and highly engaged staff.
Adam will share with us his ideas for understanding the impact of culture in the workplace.
• Identifying the culture and purpose of your organization.
• Introducing and planting cultural changes or “seeds” into your organization.
• Understanding how culture grows within an organization.
• Learning how to help your culture flourish and grow and not impede or road block it’s development and growth.