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Successful Leadership in a Disruptive World

Wednesday, June 30, 2021 - 1:00 - 2:00 pm CT   

Presenter: John Mattone - Former executive coach to Steve Jobs and best-selling author on leadership

How can leaders reach their full potential and be more effective, strategic, operationally focused and balanced? Mattone will deliver insights for unlocking deeper leadership and life potential, as well as for unleashing greatness in yourself, your teams and your credit union.

This is an extraordinary opportunity to further your leadership skills and strengthen organizational capability with meaningful insights from the foremost authority on intelligent leadership and top executive coaches in the world.  

The first 75 CEOs to register will receive a copy of Mattone’s latest book: The Intelligent Leader (#1 Best New Management Book of 2019; #49 Best Leadership Book of All Time)

Workforce at a Crossroads: Current Considerations & Future Strategies

Wednesday, July 21, 2021 - 1:00 - 2:00 pm CT   


  • Sean Sullivan - Chief HR Officer, Society of Human Resource Management (SHRM)
  • Ben Seesel - VP of Advisory Services, Gartner
  • Linda Nedelcoff - EVP, Chief Strategy & HR Officer, CUNA Mutual Group

Three thought leaders come together to tackle current and future workforce challenges facing credit unions: return vs remote, recruiting and retention, evolving needs, fostering a strong culture and the implications for business strategy and operational plans.

Enhancing Member Experience and Increasing Loyalty

Wednesday, August 18, 2021 - 1:00 - 2:00 pm CT   

Presenter:  Joseph Michelli -  Internationally sought-after organizational consultant and Wall Street Journal and New York Times #1 bestselling author

As we emerge from the pandemic, what does our “new normal” look like when it comes to member experience? Michelli will examine:

  • How credit unions can deliver a more engaging experience to all stakeholders
  • Immediate impact tools that drive loyalty and member satisfaction
  • How leveraging technology tools with higher human service levels provide a winning experience for employees, members and vendors 

The first 75 CEOs to register will receive a copy of Michelli’s book: Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

Outside & Inside -- Economic Outlook: 2022 (and Beyond)

Wednesday, September 15, 2021 - 1:00 - 2:00 pm CT

Presenters: National Economist and Credit Union Economist (TBD)

Now that we’re several months down the road with the Biden administration and the pandemic has loosened its grip on the nation, what’s the economic outlook as you develop budgets, review operations and update strategic plans? What are the prospects for the economy and expectations for credit unions as you plan for 2022 and beyond? Join us for this session to gain expert insights on the big picture focus as well as the impact on credit union operations.

Challenges and Opportunities of Unprecedented Change

Wednesday, October 20, 2021 - 1:00 - 2:00 pm CT   

Presenters:  McKinsey & Company – (Partners TBD)

While the past year has brought its share of challenges, the unprecedented change we’ve experienced as an industry can also bring opportunity. Experts during this session will address:

  • Strategic focus of leaders to navigate the rapidly changing environment
  • Keys to being a future ready organization
  • Building on pandemic-related accomplishments and reexamining (or even reimagining) your organization’s identity, how it works and how it grows