Paula Tompkins is a strategic visionary with a deep understanding of the application of marketing and sales enabled by technology. Her long and illustrious career has established her as a leader in digital transformation of sales and service in omnichannel environments that include brick and mortar, online, mobile and call centers. She is a recognized authority on leveraging digital technologies to acquire, cross-sell and retain members.
In her role as CEO of ChannelNet, Tompkins continues to innovate and is early to spot and solve for growing trends in data driven digital personalization. This led to the invention of OneClick Financial – a comprehensive SaaS platforms to help credit unions digitally interact with their members via contextually rich relevant digital experiences that increase share of wallet, loyalty, and trust.