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CUNA Financial Counseling Certification Program (FiCEP) eSchool

Event Date: June 7 - August 24, 2023


CUNA Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.

Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:

  • Help members experiencing financial difficulties
  • Demonstrate the credit union difference
  • Attract new members
  • Grow product and service revenue

This eSchool includes electronic access to the CUNA 5th Edition FiCEP book. Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, resources, practice quizzes, etc.)

To obtain the Certified Credit Union Financial Counselor (CCUFC) designation, one must pass the FiCEP exam.

Everyone must pass the F1900 – FiCEP exam before 12/31/23, because the new CUNA 6th Edition FiCEP book and exam will be effective 1/1/24.  There are no exceptions.  Thus, we recommend everyone take the exam by 11/1/23 so there’s enough time to retake and pass the exam before 12/31/23, if necessary.  

Who should attend?

This eSchool is beneficial for credit union staff who work in the financial counseling, collections and loan departments, or any staff members committed to helping members gain control of their financial future.

This event has been endorsed by CUNA Finance Council