Event Date: October 02 - October 04, 2023

What better way to learn how to build a competitive advantage in service than by observing how world-class organizations became leaders in their industry? CUNA World-Class Service School, Oct 2 & 4 in St. Louis, will provide attendees with these fresh insights to make their member service stand out. The event will feature sessions that are a combination of service standards presented by business leaders inside and outside of the credit union industry. Attendees can choose to attend in person or online.

Get ready for immersive, hands-on learning during which attendees will...

• Learn how to build a competitive advantage in service
• Take home fresh insights to make their member service stand out
• Experience an immersive learning program to get an inside look at the best practices of industry-leading companies
• Interact with world-class organizations and discover how they became leaders in their industry
• Learn to benchmark against well-run organizations to elevate their member service program

Who should attend?

This event is beneficial for senior management and their teams (branch managers, staff managers, IT and marketing).

This event is endorsed by CUNA Operations & Member Experience Council.