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Compliance & Risk Council Conference

Schedule

7:30 – 9:00 a.m. - Registration and Breakfast

8:00 – 8:30 a.m. - Friday Fraudster Podcast

Podcast hosts:
- Robert Berry
- Christy Murray

9:00 – 9:15 a.m. - Opening remarks

9:15 – 10:15 a.m. - Never Give Up – The Survivor Way

Speaker: Holly Hoffman

As we survive life’s challenges, we come face-to-face with fear and uncertainty. 

Challenges may allow us to step out of our comfort zone and push ourselves above and beyond our own self-limitations. It is how we choose to overcome challenges that make us who we are in life. It is our strength in times of difficulty that prove our character and self worth.

As I share my experience of being on a reality show, I encourage you to think about how you decide to survive on a daily basis. Also, I will encourage you to think about six words to develop your survival skills. With my six simple words, you can take on any challenge with which you are faced.

Adversity is not so much contending with problems as it is learning more about who you really are and what is inside of you.

Join me and explore your true survival skills.

Learning objectives:

  • Learn the importance of taking opportunities
  • Learn how to deal with adversity and change
  • Understand the value of relationships

10:15 – 10:45 a.m. - Networking and Sponsor Exhibit Break

10:45 – 11:30 a.m. - Identifying and Reducing Litigation Risk

Speaker: John Bredehoft

While not every compliance or communications glitch runs the risk of litigation, in today’s litigious society many of those risks will end up in court.  And winning a lawsuit is almost as bad – in time, expense, inconvenience, and distraction from the business of the credit union – as losing one.  This session will examine litigation trends in the credit union space with a focus on how to avoid problems (if avoidable) before they head to the courtroom.

Learning objectives: 

  • Learn what issues are currently holding the enthusiasm of the plaintiff’s Bar, including trends in class action litigation.
  • Discover issues that may seem like harmless nonsense at first, but which may hold a dangerous potential for going to court.  (Sovereign citizens, anyone?)
  • Discuss preventing litigation and prevailing when sued: documentation, training, and compliance auditing and review.

11:30 a.m. – 12:00 p.m. - Sponsor Showcase

Sponsors: Darling Consulting, NContracts, Rivial Data Security, TraceSecurity, TruStage, Winnow

Hear from event sponsors as they each take two-minutes to introduce themselves and share a little about their organization. Attendees will utilzie this valuable information to determine which sponsors they may want to further connect with.

12:00 – 1:00 p.m. - Membership Lunch and Sponsor Exhibit

1:00 – 2:00 p.m. - Concurrent Breakouts

Executive TrackAction-Focused Advocacy – Yes, It’s Worth Your Time Panel

Panel:
-Patrick McNichol
-Sue Vandermeuse
-TBA

Tailored for busy credit union leaders, the panel will discuss the political players, the importance of making time for engagement for advocacy and the multifaceted approach that credit unions can take to establish and maintain relationships with policymakers. This session will provide a roadmap for how your credit union can advocate for the issues that matter to you - and will feature some of the top tips and tactics for political outreach from the nation’s largest credit union. 

Learning Objectives:

  • Understanding the policies, the politics and the players (this isn’t Grandpa’s Civics 101!)
  • Understanding the importance of reaching out, and how to advance from goals to results.
  • Identify resources that you can use to build relationships with policymakers.

Risk Track -  Key Risks Credit Unions Should Address & Where to Start

Speakers:
-Mark Haberland
-Simone Suri

Following a worldwide pandemic with a precipitous rise in rates, credit unions face myriad challenges while managing through changing economic cycles. With so many balls to juggle and regulatory scrutiny on the rise, many are taking a more “short-sighted” approach to just make it through. But what impact can those decisions have on long-term success?

Join Simone Suri, Chief Administrative Officer and General Counsel at Members Cooperative Credit Union, and Mark Haberland, Managing Director at Darling Consulting Group, as they discuss three key risks impacting credit unions today and how management is, and should be, addressing them.

Learning Objectives:

  • Walk through the changing landscape of liquidity management and its impact on strategic decision-making
  • Understand the importance of updating and supporting key model assumptions 
  • See how small errors in CECL modeling today can have big effects down the line
  • Develop the proper risk management framework to effect strategic change

Compliance Track - Unlocking Strategic Value with ERM

Speaker: Jeff Owen

2:00 – 2:30 p.m. - Networking and Sponsor Exhibit break 

2:30 – 4:00 p.m. - Advancing Fraud Prevention Workshop

Speaker: Chelsea Treboniak

Fraud schemes evolve as swiftly as the measures to counter them. Protecting the integrity of our financial services and the security of our members has never been more critical. This workshop, developed in conjunction with insights from the recent fraud white paper, seeks to empower and educate our community on the multifaceted nature of fraud prevention and response. Featured topics include self-protection vs. institutional oversight, branch fraud preparedness, trends, and future outlooks.

Learning Objectives:

  • Understand the evolving nature of fraud schemes and the latest countermeasures to protect financial services and member security.
  • Gain knowledge on the balance between self-protection and institutional oversight in fraud prevention.
  • Develop strategies for fraud preparedness and stay informed about current trends and future outlooks in fraud prevention.

4:30 – 6:00 p.m. - Experiential Outing

7:30 – 9:00 a.m. - Registration and Breakfast

8:00 – 8:30 a.m. - TBA

9:00 – 9:05 a.m. - Opening Remarks

9:05 – 10:05 a.m. - TBA

10:05 – 10:35 a.m. - Wellness & Vendor Exhibit Break

10:35 – 11:30 a.m. - Concurrent Breakouts

Executive/Governance Track: TBA

Risk Track: High-Risk Accounts

Compliance Track: Social Media Compliance Risks-Managing Your Social Media ProgramUnveiling the Hidden Hazards: Navigating Compliance Risks in Social Media Advertising

Speaker: Kristen Tatlock

Unlock the secrets to compliant social media promotion! Join us for an eye-opening session as we delve into the intricate world of advertising on social platforms. From one-clicks to consideration of stock photos, learn how to stay ahead of the game and safeguard your credit union against compliance snags. Don't miss this opportunity to transform your social media strategy from risky to remarkable!

Learning Objectives:

  • Identify what to address in your credit union’s Social Media Policy.
  • Understand one clicks and QR Codes – what works, what doesn’t.
  • Discuss incorporating DE&I in your social media plans.
  • Learn how to avoid social media advertising quagmires.

11:30 a.m. – 12:45 p.m. - Networking Lunch and Sponsor Exhibit

12:45 – 1:30 p.m. - Concurrent Breakouts

Executive Track - Economic & Liquidity Risks

Risk Track - Employment Risks

Speaker: Michael Barnsback

Compliance Track - Dive into Internal Audit with Audie the Internal Otteror

Speaker: Elizabeth McDowell

Join Audie the Internal Otteror as he dives into an internal audit overview. In this engaging session tailored for risk, compliance, and internal audit staff, we will explore fundamental internal audit concepts, best practices, and tips to help you better engage with your internal audit group.

Learning Objectives:

  • Enhance your compliance and risk assessments through an understanding of the basics of internal audit, including the key phases and outputs of an internal audit.
  • Understand the Three Lines Model and how supervisory committees, management, compliance, and internal audit all work together
  • Learn the questions you should be aski

1:30 – 2:00 p.m. - Networking and Sponsor Exhibit Break

2:00– 3:15 p.m. - Concurrent Breakouts

Executive Track - Fair Lending for CU’s Approaching $10B

Speaker: Heidi Wier

Regulators continue to focus on fair lending and the Department of Justice (“DOJ”)’s Combatting Redlining Initiative is well underway with 10 enforcement actions to date, and dozens more under review. As credit unions grow closer to $10 billion in assets, it is important that management’s fair lending strategy keeps pace. This session will discuss what an effective fair lending program includes and the types of analysis needed to ensure you fully understand and manage your fair lending risk.  

Learning Objectives:

  • Understand what a robust fair lending program entails
  • Learn what types of data analytics to include in your fair lending strategy 
  • Understand how to assess risk related to underwriting, pricing, and levels of service 
  • Learn about redlining risk, the DOJ’s redlining initiative and key takeaways from enforcement actions to consider for your credit union

Risk Track - High Risk Accounts

Speaker: David Reed

Compliance Track - You’ve Been Served, Now What?

4:00 – 5:00 p.m. - Networking Reception

8:00 – 9:00 a.m. - Registration, Breakfast, Vendor Exhibit

9:00 – 10:00 a.m. - Concurrent Breakouts

Executive Track - TBA

Risk Track - A Look at Cybersecurity Risks, Trends, and Controls

Speaker: TruStage

Compliance Track - Compliance Management and Complaint Management Programs-What Works Panel

Panel:
-Sara Trexler
-TBA
-TBA

Moderator: Tony Diaz

A panel of industry experts will provide guidance, "real world examples," and actionable best practices for credit unions seeking to mature their compliance and complaint management programs. This will be of particular interest for credit unions preparing for NCUA ONES and CFPB supervision.

10:00 – 10:30 a.m. - Networking and Sponsor Exhibit Break

10:30 – 11:30 a.m. - Junk Fees

11:30 a.m. – 12:00 p.m. - Recommended Actions for the Next 6 Months