12:45 - 1:00 p.m. - Registration

Pick up your badge outside of the meeting room. 

1:00 – 2:00 p.m. - Welcome

Information Security Staff Training and Development Strategies:  Recruiting, Hiring, and Retaining Information Security Talent

Moderator: Pete Sedgwick, CIO, Empeople CU 

Join a panel of experienced credit union security professionals in this insightful session focused on effective strategies for recruiting, hiring, and retaining information security talent. Learn from their firsthand experiences and gain valuable insights into attracting qualified candidates, navigating the hiring process, and implementing successful training and development programs. Discover proven techniques to build a skilled and dedicated information security team that can protect your credit union against evolving cyber threats.

2:00 – 3:00 p.m. - How/What do You Perform Tabletop Exercises On?

Moderator: Eric Starkey, CIO, Louisiana Federal Credit Union

Join us for a dynamic session where we delve into the practice of tabletop exercises. We will explore the evolution of tabletop testing in a credit union context, sharing insights from real-world experiences over the past few years. Engage in an open discussion, ask questions, and contribute to a collaborative conversation with the group to enhance your understanding of effective tabletop exercise strategies.

3:00 – 3:15 p.m. - Networking Break

3:15 – 4:00 p.m. - Data Backup and Data Protection Strategies

Speaker: Russell Keith, Director Enterprise Infrastructure & Data Center, American Airlines Credit Union

Be part of this informative session on data backup and protection strategies. Explore how a credit union effectively safeguards their data and gain practical knowledge on mitigating risks like ransomware. Discover proven approaches from other credit unions to enhance your data protection measures.

4:00 - 5:00 p.m. - Open Topic Roundtable

Moderator: Mark Reed, SVP Technology, American Airlines CU

During this session, we will open the discussion to the most popular topics identified by the group earlier today. Learn from your peers about how to solve challenges in your environment and share your top pain points (and successes) with the group.

We will end the session with a discussion of the day’s learnings and an overview of various actionable items that CU’s can apply when they return to their organizations.

5:00 - 6:30 p.m. - Networking Reception

Continue your conversation over beverages and snacks before heading out to dinner. 

7:30 – 8:00 a.m. - Breakfast

8:00 – 9:30 a.m. - Top 10 Security Risks You Should Be Concerned About

Speakers:
- Randy Lindberg, CEO, Rivial Data Security
- Richard Roark, SVP/Chief Technology Officer, Bay Federal Credit Union 

In the cybersecurity world, the term Risk Assessment brings about strong emotions in many people. Fear. Anxiety. Doubt. For years we have been told to do risk assessments, but very few organizations get value from their IT risk assessment.  Join Richard Roark and Rivial Data Security’s CEO, Randy Lindberg, as they review the fundamentals of a solid risk assessment, reveal time-saving techniques for categorizing risks, and describe how the MITRE ATT@CK framework can be used to determine how to measure and pinpoint your top 10 risks.

 9:30 – 9:45 a.m. - Networking Break

9:45 – 10:30 a.m. - Information and Cyber Security End-User Awareness

Speakers: 
- Tres Coker, VP Network Administration, Listerhill Credit Union
- Benjamin Ragain, Information Security Officer, Listerhill Credit Union

In many cases, a chain is only as good as its weakest link. That lends itself to end-user awareness training. In this session we will demonstrate and discuss various techniques used to enhance employee engagement to create culture change in your security awareness program.

10:30 – 11:30 a.m. - Security Implications of Artificial Intelligence (AI)

Speaker: Tyler VanCamp, CISO, Empeople CU

Immerse yourself in the fascinating realm of artificial intelligence (AI) and gain insights into the security concerns surrounding its emergence. This session will explore the evolving landscape of AI and provide an in-depth discussion on the potential security implications that organizations must address.

11:30 a.m. – 12:15 p.m. - Networking Lunch

12:15 – 1:15 p.m. - Information Security and Fraud Management

Speakers
- Tres Coker, VP Network Administration, Listerhill Credit Union
- Steven Ritchie, VP Enterprise Solutions and Security, American Airlines CU
- Tyler VanCamp, CISO, Empeople CU

Participate in this engaging session centered around information security and fraud management. Discover the multifaceted nature of fraud, including its implications on ATMs and ITMs, and acquire practical knowledge on effective strategies to detect, prevent, and manage these risks.

1:15 – 1:30 p.m. - Networking Break

1:30 – 3:00 p.m. - NCUA Panel

Moderator: Mark Reed, SVP Technology, American Airlines CU

Panelists
- Wayne H. Trout, Regional Information Systems Officer, NCUA - Southern Region
- David Zweigart, Regional Information Systems Officer, CISA, Western Region

The NCUA examination team sees many different credit unions each year and has great knowledge and insight into control gaps and improvements credit unions can make to improve their security posture based on what they see in the field.  This moderated NCUA Regional Information Security Officer (RISO) panel discussion will be an opportunity to hear from Regional Information Security Officers who will provide insight into their examination process, and trends they are seeing at Credit Unions, and will host a Q&A session with attendees. 

3:00 – 3:15 p.m. - Wrap Up

Moderator: Mark Reed, SVP Technology, American Airlines CU

Wrapping up after exhilarating discussions, we will explore the key takeaways and unveil an array of practical steps and strategies that can readily be implemented upon returning to your credit union.

3:15 p.m. - CUNA Operations & Member Experience Council and CUNA Technology Council Conference Begins

For those of you staying for the full conference, head over to the registration desk to pick up your conference badge and bag.  Sessions are listed in the conference app.