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As operations and member experience professionals, we are asked to develop solutions to a variety of problems. Often, we research situations and develop entirely new and possibly unique practices for our credit union’s operations and member experience areas.
Identifying these new approaches and recognizing their universal application to credit unions nationwide is the purpose of the CUNA Excellence in Operations & Member Experience Awards. One of our hallmarks is sharing the approaches to these solutions with our peers.
The CUNA Operations & Member Experience Council is comprised of professionals who work at small and large credit unions with a variety of roles and responsibilities. In recognition of this diversity, the awards will focus on “best practices” in five distinct areas of operations and member experience disciplines. Awards will be presented to credit unions achieving operations and member experience excellence in the following.
Two asset groups:
And five categories:
A panel of Operations & Member Experience Council Executive Committee members and industry professionals will select the Excellence in Operations & Member Experience Award winners in the two asset categories above. Selection will be based on candidates’ strategy, process, application, and results.
Award winners will be recognized at the CUNA Operations & Member Experience Council Conference. Each winning credit union will receive a complimentary conference registration. Winning entries will be featured in a press release and in CUNA News in addition to being showcased on the CUNA Operations & Member Experience Council site.
Complete the online entry form that includes the following. Limit your entry to no more than 2-3 pages including supporting documents.
The entry form must be completed and submitted online. The steps below outline exactly how to enter.
Entries must be received no later than 11:59 pm CST on July 25, 2022.
Entrants will be notified of the status of their entry by August 5, 2022.
If you have questions about the entry procedures, please contact CUNA Council Administration at 1-800-356-9655, ext. 4018 or awards@cuna.coop.