The CUNA Operations & Member Experience Council Nominating Committee is pleased to announce the following candidates for its 2023 election.
Please review the campaign statements below and use the web ballot to vote for 2 of the 3 candidates.
Submit your completed ballot no later than 5 PM PT on Friday, September 1, 2023. The elected candidates will take their seats on the executive committee at the conclusion of the Technology Council and Operations & Member Experience Council Conference October 4-7, 2023 in Denver.
* - indicates incumbent
SVP-Operations - American Airlines FCU, Fort Worth, TX
I started at American Airlines FCU in 2007 and I’m SVP Operations leading back-office member servicing / risk (e.g., loan/account servicing, deposits, collections, fraud). I would like to continue serving on the Operations & Member Experience Council (OME) Executive Committee since OME is a great opportunity to have CU operations / member experience leaders partner together to advance our common interests (e.g., streamlining back-office operations, enhancing member experience and reducing friction from origination through servicing, growing revenue, vendor collaboration, communication / educational opportunities). Over the past 3 years, I have worked hard for OME on four Committees: 1) Sponsorship (i.e., raising vendor sponsorships to keep the annual conference fees lower), 2) Speed Rounds, 3) Awards, and 4) Member Resources (e.g., coordinating a Collections Roundtable). I enjoy working closely with OME members to learn from you and share best practices between CUs – which assists each of us and our industry. Thanks!
VP Operations – SECU of Maryland, Linthicum, MD
My name is Adrienne Allgire. I am the Vice President of Operations at SECU of MD, Inc with over 30 years of experience in the banking industry. I have had the privilege to work in a variety of positions at SECU and am passionate about seeing others grow. I feel it is vital that as leaders we help others succeed while also engaging with others across the community. As credit unions continue to struggle to compete with other bank offerings, we must continue to use our collaborative nature to help each other and the CUNA Councils play a vital role in providing forums and resources to further advance the Credit Union movement. The Councils can only thrive with engaged volunteers committed to its mission and I am volunteering to serve.
Chief Operating Officer - Securityplus FCU, Baltimore, MD
Greetings, Council members! I’m excited to announce my candidacy for the Executive Committee. With a deep commitment to the core values of the credit union movement, I am driven to enhance experiences and drive efficiencies. I have more than 27 years’ experience in Credit Unions and have served on the Council Conference Committee for the past 3 years.
My dedication to exceptional experiences extends beyond my role. I actively engage in professional networks, pursue ongoing education, and serve as an advocate, embracing the cooperative spirit. If elected, I will bring my expertise, unwavering commitment to the credit union philosophy, and dedication to member‐centric practices to the Committee. Together, we will foster collaboration, embrace innovation, and prioritize the needs of members, upholding the values that define our movement. Vote for Jeff Gehris to shape a future where credit unions flourish and member experiences reach new heights.