Professional in the finance and banking space for 16 years, with the latter ten years in credit unions. Focused on consumer and mortgage lanes, Nicole has obtained higher certifications to support the administration of automated lending operating systems, to include the Meridian Link - Express Accounts certified Administrator since 2021. Nicole remains steadfast and focused on automation of consumer lending activity to include expedient loan applications consumer loan growth strategies, which include balance capture initiatives, automation ratios, merchant lending, ancillary sales, and overall lending administration efficiencies from paper to digital lien filing, same-day county recording and various changes to Loan Administration to remove paper pushing and move all functions digital. Nicole highly supports and practices Dale Carnegie and works with Predictive Index as a Certified user supporting people relations and behaviors. Nicole’s exposure includes work with CUNA Lending, Symitar, Meridian Link, AFG, Clutch, IWS, and Lee and Mason.