Chief Experience Officer, Callahan & Associates, Inc.
Washington, DC
As the Chief Experience Officer at Callahan Associates, Alix Patterson continually pushes the firms technology, marketing, media, and advisory services teams to consider how to create a better client experience. She has dedicated 25+ years to helping Callahan support credit unions and supplier organizations, and she has had a strong hand in shaping the industry-leading resources the firm offers today. When shes not leading the charge for a better client experience or moderating roundtable discussions, Alix can be found speaking at credit union conferences, facilitating strategic planning sessions, and hosting webinars. The relationships shes cultivated with credit union leaders allow her to identify common challenges, which Callahan then addresses through data, research, articles, and more.
