Carla Caisse has worked in a variety of roles during her 42 years of service with Southwest Airlines. She currently serves as a Southwest Flight Dispatcher and works in the Network Operations Center. Additionally, she is a Designated Dispatch Examiner for the Federal Aviation Administration. Carla serves on several safety and communication committees at Southwest, and is also a trainer and line-check dispatcher within her department. Mrs. Caisse has been a member of the Airline Dispatchers Federation since 1990. She served in several leadership rols for that organization for a decade. Carla was honored to receive the Southwest Airlines’ President’s Award from Herb Kelleher and Gary Kelly in 2007 and more recently from Bob Jordan in 2022. Mrs. Caisse has been a member of the Southwest Airlines Federal Credit Union since her March, 1980 hire date. Carla is married and makes her home in Irving, Texas along with her husband Steve. Her family includes a son and daughter, and two spunky grandchildren.