Since joining c. myers in 2004, Charlene Leland has become one of the most diverse facilitators within the industry, especially with regard to helping financial institutions of all sizes address three necessary business objectives: relevancy, differentiation, and sustainability. Charlene is a certified Harrison Assessment coach. She uses her insight to support individuals in leadership development, both internally and externally. Within c. myers, Charlene has mentored more than 20 employees in her many areas of expertise. She also manages major projects, including both the development of new services and the revamping of existing services.