Heather Hinchley is a Senior Solutions Engineer supporting the Financial Institutions vertical at Syntellis Performance Solutions. She is responsible for presenting the Axiom Financial Institutions Suite to prospective clients and working with Product Development for continuous software improvement. Since joining the firm in 2015 Heather has filled multiple roles in Professional Services and Sales leading to her current position as Senior Solutions Engineer. With more than 15 years of banking experience prior to joining Syntellis, she has a broad background in financial planning and analysis-related responsibilities. Heather held multiple titles working with regional banks in the Pacific Northwest. Her industry experience includes indirect lending, board reporting, expense analysis, organizational profitability, loan loss provision, funds transfer pricing, and budgeting. She also has deep knowledge of incentive and commission compensation planning, data compilation, and reporting.