Jennifer Bass is the AVP of Operations for the Mortgage Services department of Mountain America Credit Union. Mountain America’s corporate office is located in Utah and the credit union has branches in five additional western states. With over 30 years in mortgage lending, including 13 years with the credit union, Jennifer has extensive lending experience. She has worked in several positions from processing through secondary marketing. This knowledge has been instrumental as she successfully leads a high-tech, high-touch mortgage closing, underwriting and construction teams that deliver top-notch service with both accuracy and speed. Jennifer is a proponent for electronic mortgage loan closings and her team has been instrumental in developing and implementing Mountain America’s paperless initiative, QuickClose. She has a passion for learning and completed the Westminster College Mastering in Leadership program.