Royce Ngiam has 25 years of experience in banking/credit unions and an MBA with an emphasis in Marketing (although a closer look at his transcript would suggest an emphasis in Finance) from the University of California, Riverside in 2001. Royce has a desire to combine his proven business track record along with his passion for learning by working with likeminded credit union professionals. His responsibilities include driving creative development and strategies that embrace multiple platforms across the credit union’s audience through innovative solutions that are quantifiable, repeatable, and sustainable across all channels, over a dynamic and evolving consumer landscape. Additionally, Royce is responsible for curating and visualizing a robust data depository while articulating and translating key data insights into actionable and measurable activities. His time within the credit union industry has reinforced his passion for marketing and his desire to be a thought leader while advancing his craft.