Thoughtful Leader, Lifelong Learner, Dreamer and Credit Union Enthusiast
Steve brings a wealth of experience and a highly impressive track record of success as he spends his time-sharing stories, lessons learned and even a few dreams with financial services professionals around the country as an emcee, keynote speaker, coach and consultant. Steve is a proud Air Force veteran and has enjoyed a 30+ year journey serving members in the credit union industry. Most recently, Steve served as a Senior Vice President, Member Service Experience at the $29 billion dollar, SchoolsFirst Federal Credit Union and prior to that, he served as the Chief Retail Officer at Schools Financial Credit Union. He has also held senior roles in the Sales & Service, Branch Operations, and Training and Development arenas. Steve is a past member and Chair of CUNA’s Operations/Member Experience Executive Council and was awarded CUNA Council’s Operations & Member Experience ‘Professional of the Year’ in 2017. Steve holds a Master of Arts Degree in Organizational Leadership from Chapman University.
