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CUNA is now America’s Credit Unions.
A stronger voice to advance the credit union industry.

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Benefits of membership

CUNA Operations & Member Experience Council

Operational support with a credit union touch

You’ve got one eye on the back office and the other on member-facing operations—not to mention the constant pressure of limited budgets and ongoing system coordination. Connect with other leaders who understand these challenges within the confines of the credit union movement.

Discover the CUNA Operations & Member Experience Council

Enjoy the benefits of a member-led professional organization specifically for professionals like you. Join other savvy, practical and industry-focused operations and member experience specialists on CUNA Councils.


I can always find or get an answer that I need. Tons of knowledge that has allowed me to research products and policies (and other topics) quickly.

Christine Cooper

COO, Siskiyou Central CU // CUNA Councils member since 2015


Connect with other credit union operations and member experience execs who share areas of focus like the future of the branch, fraud trends and digital transformation. CUNA Operations & Member Experience Council helps you be the very best you can be, prioritizes topics defined by credit union pros just like you and offers:

In addition to the overall benefits of CUNA Council membership, Operations & Member Experience Council members also enjoy the following benefits.



Tools, Resources and Information


Awards and Honors

To qualify for Council membership, an individual must hold a staff position with operations, sales or service responsibilities at a CUNA-affiliated natural person credit union, credit union league or organization affiliated with WOCCU. An individual must remain in good standing with all membership dues to continue to qualify for membership. Exceptions may be made to the qualification, subject to Council management sole discretion.

To join online, login to your existing CUNA account. Don’t know your login or don’t have an account? Try the “forgot password” option first, and if that doesn’t work, please contact the CUNA Member Experience team at 800-356-9655, ext. 0 or